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We serve a diverse group of investors and landlords, and we’ve seen and done it all when it comes to residential management. Contact us today to see how we can help!
Frequently Asked Questions
Q: What will my vacancy rent for?
A: Determining market rent is based on data compiled by us for you. We review current market conditions, comparable properties now being rented, comparable properties just rented in our portfolio and the overall condition of the property. We provide a rent range to you based on the above information. We make recommendations as to needed (or unneeded as the case may be) maintenance prior to marketing the property. We explain the fact that if the property is listed at the highest range, it attracts the lowest quality tenant (who is never accepted at the more competitively priced properties). If an owner chooses a reasonable asking rent and property is presented in its best condition, this generally leads to a long term, good tenancy in the shortest period of marketing time. Many of the large online real estate listing services do not have accurate data so it always better to consult a local professional who is more familiar with the ever-changing terms of the market place.
Q: How long will it take to rent my property?
A: The average time on the market is between two and four weeks, depending on several variables. Those include timing of the vacancy (August best month-December worst month), overall condition of the property and the asking market price. We will make recommendations after we ascertain the market response to the property, which may include weekly reductions of the asking price until a qualified candidate is found.
Q: How do you screen for good tenants?
A: First and foremost, we adhere to all fair housing regulations in protecting your investment and leading to a fair marketplace for tenants. We will advise you along the way as to how that affects your property. By published policy, all applicants within a rental group over the age of eighteen must complete an application and have a credit report run. The application process is simple and always available to prospects through our website. We check all past landlord history, confirm employment and income and review the application for past pet history as well as number of occupants. If an owner is allowing pets, we require pet owners to undergo an additional professional screening of their animals.
Q: How is advertising handled?
A: As part of the professional service offered to you through our company, the property is photographed by us and sent out through our robust website to all the large online real estate listing services. Further, it appears on our website for any and all prospects looking in the rent range to consider.
Q: What should I do to my property to prepare it for a new resident?
A: A good standard to use when making decisions about maintenance needed prior to marketing a rental property is to first consult a management professional. The second standard should be about how you want your property returned to you after a tenancy; the initial condition of property lets the tenant know what your standard of care is and leads to a better long-term tenancy. Your management professional will be able to deliver qualified maintenance personnel who may save you thousands of dollars of upfront costs.
Q: How is maintenance handled?
A: When the management contract is executed with our company, you agree to deposit an owner reserve with us that limit the amount of maintenance we are allowed to approve without contact with you. This helps us be the most responsive we can and helps save you additional costs with repeated follow-ups when the job most often can be completed in one service call. If the maintenance request is for a larger repair, we will contact you and work through the job together. Tenants appreciate our rapid response through our automated work orders integrated into our company website. This affords us good tracking as well.
All of our maintenance is provided through outside contractors whom we have long term relationships with and who provide excellent service to you.
2660 John Montgomery Dr. Suite 1
San Jose, CA 95148
